The LEGO Group places a strong emphasis on integrity, ethics, and responsible business practices, and to uphold these values, it offers the LEGO Compliance Speak-Up Line. This confidential channel is specifically intended for Third Parties, including partners of LEGO House and BrickLink, to report any concerns about potential violations of laws, company policies, standards, or ethical principles. The service is operated independently by NAVEX, ensuring that all reports are treated with objectivity, confidentiality, and impartiality.

Third Parties who suspect breaches of legal or regulatory requirements, or who have concerns about adherence to the LEGO Group Responsible Business Principles, are encouraged to use this reporting channel. Reportable issues can encompass a wide range of matters, including suspected legal violations, misconduct, harassment, bullying, discrimination, policy breaches, or other behavior that may compromise ethical standards. The platform is designed to allow individuals to raise these concerns safely, with confidence that their submissions will be handled with care and discretion.

Individuals submitting a report have the option to remain anonymous. While anonymity is supported and respected, providing identifying information can sometimes help LEGO gather additional context or follow up directly to resolve the matter more effectively. Regardless of whether a report is anonymous, the company is committed to safeguarding the identity of the person raising the concern and ensuring that all information is managed securely and confidentially.

The Speak-Up Line is not intended for general inquiries, customer service issues, or questions unrelated to ethics or legal compliance. Customer-related matters should instead be directed to LEGO Customer Service. The purpose of the Compliance Line is to provide a secure mechanism for reporting serious concerns that could affect LEGO’s operations, ethical reputation, or legal obligations.

LEGO enforces a strict non-retaliation policy. Third Parties who submit concerns in good faith, or participate in investigations, are protected from retaliation or any negative consequences. The company recognizes the courage required to report issues and strives to create an environment in which individuals feel safe to raise questions or seek guidance. Any retaliation should itself be reported immediately, further ensuring the protection of those using the Speak-Up Line responsibly.

It is equally important to note that false or intentionally misleading reports are not acceptable. Reporting a concern does not exempt the reporter from responsibility for any wrongdoing they may have committed. Each report is reviewed thoroughly to determine the appropriate response, demonstrating LEGO’s commitment to fair and careful evaluation.

The LEGO Compliance Speak-Up Line forms part of a wider framework that promotes transparency, accountability, and ethical conduct within the company and across its partnerships. By providing a confidential, independent, and accessible reporting option, LEGO allows Third Parties to actively contribute to upholding high ethical standards. Through this channel, partners and stakeholders play a vital role in fostering a culture of trust, integrity, and responsible business behavior.

Ultimately, the Speak-Up Line reflects LEGO’s dedication to maintaining a professional environment where ethical conduct, compliance, and mutual respect guide every business interaction. It ensures that concerns are addressed promptly and appropriately, supporting the company’s mission to operate responsibly and to sustain a culture of fairness and accountability across all aspects of its global operations.